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  • Home
  • TEAM Members
  • OWNER/MANAGER
  • Re-Certification
  • Dawn

TEam Members

Choose one of the eCourses below, enter your password and the course will begin. 

Contact navigatorhelp.com for your password

TEAM MEMBER ORIENTATION

RECOMMENDED AS YOUR FIRST ECOURSE... ALTHOUGH IT'S SO PACKED FULL OF GOOD INFORMATION YOU'LL WANT TO REFRESH OFTEN.

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CUSTOMER SERVICE

ECOURSE COVERING THE 3 ESSENTIAL ELEMENTS OF EXCEPTIONAL CUSTOMER SERVICE, GREETING THE CUSTOMER AND DEFINING SUGGESTIVE SELLING

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BIG COOKIE CAKE DECORATING

8 MINUTE BIG COOKIE CAKE ECOURSE COVERING BAKING AND DECORATING 

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BIG COOKIE CAKE SELLING

10 MINUTE BIG COOKIE CAKE ECOURSE COVERING SELLING & MERCHANDISING

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COOKIES & NIBBLERS PART 1

THIS ECOURSE COVERS COOKIE & NIBBLER VARIETIES AND HOW TO PROPERLY HANDLE DOUGH

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COOKIES & NIBBLERS PART 2

THIS ECOURSE COVERS BAKING AND SERVING COOKIES & NIBBLERS

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ICS POINT OF SALE

12 MINUTE VIDEO EXPLAINING HOW TO USE & NAVIGATE THE ICS SYSTEM 

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HOLIDAY GIFTING

8 MINUTE SEASONAL ECOURSE

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HOLIDAY GIFTING TABLE SET-UP

10 MINUTE SEASONAL ECOURSE  

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VIDEOS WITHOUT AN ASSOCIATED ECOURSE

CARAMEL SEA SALT

This eLearning video is to help guide you through the process of creating the delicious Caramel Sea Salt cookie.

Napkin Dispenser

How to load and refill the Napkin dispenser

Napkin Dispenser

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